FOR YOUR INFORMATION

 

THEATRE AQUARIUS is a non-profit corporation and a registered charitable organization. It is a member of the Professional Association of Canadian Theatres and engages under the terms of the Canadian Theatre Agreement, professional artists who are members of Canadian Actors’ Equity Association. Stage technicians are members of I.A.T.S.E. Local 129 and Local 828

CHARITABLE REGISTRATION NUMBER 11921 3957 RR0001 1973

RENTAL INQUIRIES Please direct all rental inquiries to the Operations Assistant, Kathleen Fric, by emailing kfric@theatreaquarius.org.  Please include your preferred date(s) and a brief description of your event in your email.

Patron Services

Box Office

During our regular season the box office is open Monday to Friday, 9am-5pm and Saturday, 10am-1pm. On all performance days, the box-office remains open until showtime.

Please note that for special presentations and rental performances the box office hours may change from the posted hours above.

Beverages

Under the Liquor License Board of Ontario (LLBO) regulations, beverages may not be taken into the Irving Zucker (mainstage) auditorium, or outside the building.

Pre-order Bar Service

To avoid long line-ups at the bars during intermission, we offer our patrons the opportunity to order and pay for your drinks before the performance and they will be waiting for you at intermission.

Coat Check

May we suggest, for your comfort and those around you, that you take advantage of our coat check for a nominal fee.

Hearing Aids

Theatre Aquarius maintains a number of infrared devices for the hearing-impaired, which may be borrowed at no charge, and are available at Coat Check on a first-come, first-served basis.

Etiquette

Smoking

Theatre Aquarius is a smoke-free environment, including all forms of “E-Cigarettes”.

Scents

As a courtesy to those who express sensitivity to fragrances, we respectfully request that all patrons consider their fellow theatre-goers before using perfumes, after-shave and other personal care products.

Candy

The crackling sound when opening cellophane wrapped candy during the performance is highly disruptive, please consider your fellow patrons.

Babes in Arms

Theatre Aquarius encourages families to attend productions together, however not all of our performances may be suitable for all age groups. Check the show descriptions and if you have any doubt or questions, please ask our Box Office Staff, who would be delighted to advise you. For the benefit of performers and other patrons, babes in arms are not allowed in the auditorium.

Photographs and Audio and Video Recordings

The taking of photographs or audio or video recordings of any kind within the auditorium for any reason is strictly forbidden. It is a distraction to the performers and can create safety hazards. Such recordings also violate performance contracts, design contracts and copyright agreements with rights holders. As such Theatre Aquarius reserves the right to seize any such recording device that has been used within the theatre and erase any offending data.

Cell Phones and Pagers

Patrons are requested to turn off all cellphones, pagers and electronic devices prior to the performance. Patrons who do not do so, or who are texting or making use of other electronic communications during the performance may be asked to leave.

Latecomers

Seating latecomers is disruptive to both performers and audience members. Out of consideration to other patrons and performers, latecomers will be seated at a suitable break and at the discretion of the house manager.

FAQ

How do I get to Theatre Aquarius?

We are located at 190 King William Street, Hamilton. Click here for driving directions and a map of our location.

How can I buy tickets?

Tickets can be purchased in person at Theatre Aquarius, Dofasco Centre for the Arts, 190 King William Street, Hamilton ON L8R 1A8, ordered by telephone at 905-522-7529 or Toll Free 1-800-465-7529 or ordered online

How can I support Theatre Aquarius?

Theatre Aquarius is a not-for-profit charitable organization. Charitable Registration Number 11921 3957 RR0001 which greatly appreciates the support of individuals and the community. You can support us through donations, sponsorships, or by volunteering your time. Click here for more information.

How can I sponsor or donate to Theatre Aquarius?

Click here for more information.

How can I volunteer at Theatre Aquarius?

Click here for more information.

What career opportunities are available at Theatre Aquarius?

Click here for more information.

What happens in the event of a snowstorm?

At Theatre Aquarius, the show must go on! We do not cancel our performances because of inclement weather. If you are concerned for your personal safety during a winter storm and are unable to leave to attend a performance, please contact the box office at 905-522-7529 or Toll Free 1-800-465-7529 within 72 hours of the missed performance and we will attempt to transfer your tickets to another performance, pending availability.

Who do I contact to arrange interviews with staff or artists?

Please contact Gregg Taylor, Marketing and Development Director, at 905.522.7815 x.235 or gtaylor@theatreaquarius.org

Are there discounts for groups?

Yes, for information on group rates please contact the Box Office at 905.522.7529

Can I bring my children to Theatre Aquarius?

Theatre Aquarius encourages families to attend productions together, however not all of our performances may be suitable for all age groups. Check the show descriptions and if you have any doubt or questions, please ask our Box Office Staff, who would be delighted to advise you. For the benefit of performers and other patrons, babes in arms are not allowed in the auditorium.

Program, artists, dates, and prices subject to change. All sales final. No refunds.